Security
We take security of your details very seriously and have taken every precaution to ensure your transaction is secure. All your personal and account details are held on a secure web server, if you are still unsure about submitting your details over the internet, why not give us a call on 01384 483794

Item Description
Canalside Tackle Limited takes great care with the descriptions of the products, as they appear online. The limitations of broadcasting may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications are subject to change and Canalside Tackle Limited cannot be held responsible for discrepancies, either real or perceived.

Payment
We accept all the major debit and credit cards: Visa; MasterCard; Access; Visa Electron and Maestro cards, payable via PayPal

We also accept cheques and postal orders to the value of your order made payable to Canalside Tackle Limited. Call us for further details. Cheques MUST be accompanied by valid cheque guarantee card details written on the reverse of the cheque together with address details. All cheques will be cleared prior to goods being despatched.

VAT
All prices on this site are quoted inclusive of VAT at the appropriate rate, your selected delivery destination will determine whether or not VAT is applicable. If VAT is not applicable then this tax will be deducted from your order prior to your card being charged. Your location may render you liable to import, state, local or other taxes: Such taxes are entirely your responsibility. You must include your billing address as it appears on your credit card statement. 

Prices
The prices quoted are those valid at the time of production. Due to circumstances beyond our control, prices may have to be altered up or down, including any alteration to the rate of value added tax. VAT does not apply to orders to be shipped outside the EU or other tax free areas, in these circumstances goods will be priced without VAT. All prices shown are cash prices. All products shown in this service are subject to availability.

Order Confirmation
You will be notified by e-mail as soon as we receive your order. Please ensure that you enter your e-mail address on the order form. If we have any queries regarding your order we will contact you via e-mail or telephone.

Goods out of stock
If you place an order and the goods are out of stock we will inform you ASAP via email or telephone. Please ensure that you submit your correct email and telephone details on the order form.

If your order contains multiple items, we can either wait for the out of stock item to arrive and ship everything together, or ship the order separately.

Cancelling or altering orders
You can cancel or alter your order at any time prior to its dispatch. Altered orders may be subject to a small delay as the order is repackaged etc. Please have your order details ready when phoning us.

Offline Orders
Offline orders may be printed and sent by fax, post, or email, together with payment and your goods will be dispatched as soon as is possible. In the event of a product being out of stock, you will be contacted and made aware of an expected date of delivery.

When will my order be dispatched?
Orders received before 12.00 noon Monday to Friday will be dispatched the same day provided we have your items in stock.
Items ordered after 12.00 noon Friday and during a weekend will be dispatched Monday.
Items dispatched on Friday are for delivery the following Monday.
Items ordered over a Bank Holiday will be dispatched the next working day.
Canalside Tackle Limited stock status is constantly updated but demand is high and we occasionally run out of stock on popular items. If, for this reason, we cannot dispatch your order we will contact you with a revised dispatch date. Please ensure your contact details are accurate.

Returns

If it is deemed necessary to return an item for exchange or refund, please note the following:-
- Goods returned must be in original packaging, with labels still attached.
- Goods must be returned within ten days of receipt.
- Goods must have accompanying receipt and note of reason for return.
- Goods returned are subject to a minimum restocking charge of £5.00
- Goods listed in our Special Offers or Clearance sections are not refundable, but may be exchanged.
- Goods must be in new condition, i.e. unused and unmarked.
- Costs incurred in posting the returned item are your responsibility.
- Goods returned simply “unwanted” for credit will be liable for all carriage costs.

Disclaimer
Canalside Tackle Limited reserves the right to alter without prior notice any content found within this Web site. Special offers and reduced items are subject to availability and offered on a first come, first served basis. Canalside Tackle Limited and any other party involved in making this site available to you are not liable for any direct, indirect, incidental, consequential or punitive damages arising out of its being accessed or used. Canalside Tackle Limited assumes no responsibility, and shall not be liable for any damages or viruses that may infect your computer equipment or other property in any way, shape or form as a direct result of accessing this Web site.